Effective Date: 28th October 2026
Website: https://sonaidairy.com
1. Who We Are
Sonai Dairy is a dairy products business located at Indapur Road, At/Post Gokhali, Taluka Indapur, Maharashtra 413106, India.
The legal entity responsible for operating this website and processing personal information must be confirmed by Sonai Dairy.
For general enquiries, you can contact us at sales@sonaidairy.com.
2. Information We Collect
We may collect personal information that you voluntarily provide when contacting us through our website, official social media accounts, or enquiry forms on Facebook and Instagram.
Depending on the information requested through these channels, this may include:
- Name and contact details
- Business or organisation details
- Location
- Products of interest and business requirements
- Messages or other information submitted with an enquiry
We may also collect technical information about website usage, including cookies and analytics data, where applicable.
3. How We Use Your Information
We may use the information collected to:
- Respond to enquiries and requests for information.
- Contact prospective business customers regarding products, pricing, quotations and requirements.
- Coordinate follow-ups through authorised representatives.
- Manage customer relationships and business records.
- Improve our services and website experience, where applicable.
- Comply with applicable legal and regulatory obligations.
Promotional communications, where applicable, will be handled in accordance with our applicable privacy notices, consent requirements and communication preferences.
4. Sharing of Information
We may share personal information with authorised personnel and service providers who assist us with website hosting, enquiry management, business communications, customer relationship management and other relevant business operations, where applicable.
If you submit information through Facebook or Instagram, Meta may also process your information in accordance with its own privacy policies.
We do not include third-party services in this policy unless they are relevant to our actual business and data-processing practices.
5. Data Retention and Security
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected or to meet applicable legal and regulatory requirements.
We take reasonable measures to protect personal information against unauthorised access, disclosure, alteration or destruction.
Specific retention periods, deletion procedures and security practices are subject to our applicable internal policies.
6. Your Privacy Rights and Choices
Subject to applicable law, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion where applicable, or withdraw consent for processing where consent is the legal basis.
You may contact us to raise a privacy-related question or request. Our designated privacy contact and procedure will be provided once confirmed by Sonai Dairy.
7. Cookies and Third-Party Services
Our website may use cookies or similar technologies to support website functionality, understand website usage or improve our services, where applicable.
We may also use third-party platforms such as Facebook, Instagram or WhatsApp to communicate with customers and prospective business customers, where applicable.
These platforms may process personal information under their own privacy policies and terms. Their use of information is governed by the applicable policies of those third parties.
Details of the cookies, analytics tools, advertising technologies and consent mechanisms used on our website will depend on our actual website configuration.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business practices, services or applicable legal requirements.
Any revised version will be published on this page with an updated effective date, where applicable.
9. Contact Us
For general enquiries, you can contact Sonai Dairy using the details below:
Business Name: Indapur Dairy and Milk Products Limited (commonly known as Sonai Dairy)
Address: Indapur Road, At/Post Gokhali, Taluka Indapur, Maharashtra 413106, India
Email: sales@sonaidairy.com
Website: https://sonaidairy.com
The legal entity responsible for processing personal information and the designated privacy or grievance contact will be confirmed by Sonai Dairy before this policy is finalised and published.